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Frequently Asked Questions
Orders
To place an order online, simply browse our selection of premium cigars and accessories, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
No, we do not offer international shipping at this time. Our products are available for purchase in-store and for domestic shipping only.
It depends on where you are. Orders processed here will take 7-10 business days to arrive.
Cigars
Our cigars are sourced from the finest tobacco-growing regions in the world and crafted by master blenders with years of experience. Each cigar undergoes rigorous quality control to ensure exceptional flavor, burn, and construction.
To maintain their quality, cigars should be stored in a humidor at a relative humidity of 65-70% and a temperature of 68-70°F. Our cedar wood and glass humidor provides the ideal environment for preserving the freshness and flavor of your cigars.
Absolutely. Our knowledgeable staff is always available to provide personalized recommendations based on your taste preferences and experience level. Whether you're new to cigars or a seasoned aficionado, we can help you find the perfect cigar.
The best way to light a cigar is to use a butane lighter or a wooden match. Hold the flame a half-inch from the cigar's foot and rotate it to ensure an even light. Avoid using gas or sulfur matches, as they can alter the cigar's flavor.
A high-quality cigar will have a smooth, even wrapper without any blemishes. The cigar should feel firm yet pliable when gently squeezed. When smoked, a premium cigar will have a consistent burn, balanced flavor, and pleasant aroma.
In-Store
Yes, we offer a wide range of premium cigar accessories, including cutters, lighters, humidors, and ashtrays. Each accessory is selected for its quality and functionality, enhancing your cigar-smoking experience.
Yes, our shop features a luxurious walk-in humidor made of cedar wood and glass walls. It provides the perfect environment for preserving and showcasing our premium cigar collection.
Absolutely. Our store is fully ADA compliant, ensuring accessibility for all our customers. We strive to provide a comfortable and welcoming environment for everyone.
Our store is open from 10am - 8pm Sunday to Thursday. 10am -10pm Friday to Saturday. We invite you to visit us during these hours to explore our premium cigar selection and accessories.
We provide personalized services such as cigar recommendations, custom gifts, and private consultations. Our knowledgeable staff is here to help you find the perfect cigar and accessories for any occasion.