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Shipping policy

Before You Check Out

Shipping Policy

The essentials of how your order gets from our Santa Monica humidor to your door. Full details are on our Shipping page.

From Our Humidor to Your Door

1Order PlacedVerifiedAge, address & payment confirmed.
2Processing1–3 Business DaysHand-packed Mon–Fri. No weekends or holidays.
3In TransitUSPSTracking emailed once it ships.
4DeliveredAdult Signature21+ with valid ID must sign.

Shipping Options

Method Transit* Cost
Economy 5–8 business days Free on orders $50+
USPS Priority Mail 2–4 business days Calculated at checkout
USPS Priority Mail Express 1–3 business days Calculated at checkout

*Carrier estimates that begin after processing. Not guaranteed.

Good to Know

Where do you ship?

To 48 U.S. states: every state except Utah and Hawaii. No international, P.O. box, or freight-forwarder addresses. Orders we can't legally ship are canceled and refunded.

Does expedited shipping get it to me faster?

It shortens carrier transit time only. Processing still takes 1–3 business days, and no delivery date is guaranteed.

What if my package is late?

Once it's handed to USPS, timing is up to the carrier. Shipping charges, including expedited, are non-refundable once shipped, even if it arrives late. If tracking hasn't moved in 7 business days, email us and we'll open an inquiry.

What if no one 21+ is home?

USPS will leave a notice and reattempt or hold it for pickup. Packages returned to us are refunded for the merchandise only, less all original and return shipping.

What if something arrives damaged?

Email us your order number and photos within 24 hours of delivery, and keep everything until your claim is resolved.

Need it today?

Visit us at 120 Broadway, Ste 103, Santa Monica  ·  (310) 310-8328

Questions? info@santamonicacigars.com

See also: Full Shipping Details  ·  Refund Policy  ·  Return Policy

Last updated October 19, 2026